About Us
About Us
Face it someone had to create this product or we would all be back-flushing
Crust Busters was founded on one simple idea: service professionals deserve better
tools. We design innovative agitation equipment that improves efficiency, increases productivity, and helps septic tank pumpers, grease trap professionals, and car wash pit service providers tackle even the toughest jobs with confidence. Our products are built with durability, reliability, and real-world performance in mind. As a trusted partner to service companies across the globe, we are committed to advancing the tools of the trade – helping businesses grow, crews work smarter, and getting jobs done right the first time.
Built from the ground Up
Building a legacy of excellence
Based in Monticello, MN
Standards that built our reputation
You can to talk to us!
Built from the Ground Up. Literally.
Labor Day weekend, 1996.
Pete Schmitz decided to pump his own septic tank. Pete wasn’t a septic tank pumper, but he was no stranger to moving waste. His excavating company had spent years pumping and hauling manure pits for farmers. He had the truck with a tank. He had the know-how. And he had the will.
On that late-summer weekend, Pete opened the lid to his home’s septic tank. Four years’ worth of toilet paper and hardened crust stared back at him. All he had was a 2-inch water pump to move the material into his truck, and that crust wasn’t going anywhere.
Instead of calling someone else, Pete headed to his shop. Drawing from his manure-hauling experience, where agitators were used to liquefy pits before pumping, he built his own mixing tool from scrap steel. He fabricated a shaft, welded a three-blade propeller, mounted a small engine, dropped his homemade machine into the tank, and fired it up.
The crust was busted. The contents liquefied. It got the job done! It wasn’t perfect. It wasn’t powerful. But it worked, and in that moment, Pete’s wheels started spinning.
After researching the industry and finding nothing like it on the market, he realized he was onto something. The septic industry had a real need, and no one had built a solution like this.
That first homemade agitator became the foundation of Crust Busters — equipment designed by someone who understood the work because he did it himself. We didn’t start in a boardroom. We started in a shop – and in a septic tank.
That’s how Crust Busters was born.
What makes our team different? Longevity. Industry knowledge. Hands-on ownership. Direct, personal support. A Midwest work ethic that doesn’t quit. To us, this isn’t just a business. It’s family.
Crust Busters remains a proud family-owned business.
Pete and his wife, Robin, continue to own and operate the company, guiding it with the same hands-on approach that started in their shop back in 1996. They are involved in the day-to-day operations, ensuring every product meets the standards that built our reputation.
Today, the next generation plays an active role in the company. Their daughters and son-in-law are building on the legacy, driving growth and innovation, while preserving the core values that defined it from day one.
But at Crust Busters, family doesn’t stop at last names.
Over the years, the team has grown into something much deeper than coworkers. We’ve become family. Our Director of Operations, often referred to as our adopted son, Steve, has been an integral part of the company’s journey. His leadership, loyalty, and key contributions have been instrumental in the company’s growth and success.
Kurt, a longtime team member focused on repairs, service, and innovation, plays a critical role in refining our products. His hands-on expertise and craftsmanship ensure our products perform where it matters most – on the jobsite.
When you call Crust Busters, you don’t get transferred through a call system. You get us.
Morgan, our Customer Experience and Operations Coordinator, answers the phone and is always happy to help. You’ll speak with someone who knows the equipment, understands the work, and is committed to getting you what you need. No call centers. Just real support from real people.
Behind every machine is a team that takes pride in what we build. We’re here to make your job easier, more efficient, and more profitable. When our customers succeed, their customers benefit.
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